This website (the "Site") is operated by "HOSPITAL FOR WOMEN'S HEALTH – NADEZHDA" OOD, UIC: 202195960 (Multi-Disciplinary Hospital for Active Treatment). Nadezhda Hospital puts great importance on the protection of personal data and is committed to complying with data protection laws. The purpose of this policy is to inform you what personal data we would collect about you, for what purpose, for how long and what your rights are.

  • Multiprofile Hospital for Active Treatment and personal data protection

Multiprofile Hospital for Active Treatment Nadezhda adheres to the highest levels of personal data protection This Personal Data Protection Policy applies to the personal data we collect through the Website.

  • The information we collect

We collect personal data about you when you use our Website and provide information to us, and you choose and agree to do so. Depending on the services you use, we may collect and process the following information about you:

  • Names;
  • Your age;
  • Health details;
  • Contact phone number;
  • E-mail address, etc.

The sensitive personal data we collect is used to support health care and treatment, and medical diagnosis.

  • How we use and share your information

We process your personal data we collect with the following purposes:

  • Regarding the Website services: booking an examination appointment, for initial examination (assisted reproduction), promotional campaigns, and to answer your requests, or other communication.
  • Regarding the services provided within the medical establishment: tests, treatment and medical diagnosis, assisted reproduction, video and audio recording, with the purpose of your protection and providing higher quality of service and healthcare level.

All personal data you are voluntarily providing to us by using our online registration forms shall be used for evaluation of our work, or for the purpose of providing the particular service you are registering for.

The Multi-Disciplinary Hospital for Active Treatment Nadezhda, uses third parties to support certain activities or in implementation of a statutory obligation, namely: outside consultations with specialists, Assisted Reproduction centers, the National Revenue Agency, the Social Security Institute, the National Health Insurance Fund, municipalities, accounting companies, website hosting, maintenance and communication companies.

In certain cases, third parties in these sectors may receive your data.

The Multi-Disciplinary Hospital for Active Treatment Nadezhda, however, always supervises and ensures the highest degree of security for your data.
Providing personal data is mandatory in certain cases, in order for us to comply with our legal requirements; failure to provide personal data could result in a refusal to provide our service.

  • How long do we keep your personal data

We keep all data we have collected for you until the time limit of the provided service, or within the time limits, stipulated in the laws in force.

  • Security

The Multiprofile Hospital for Active Treatment Nadezhda shall take measures to protect your personal data from accidental loss and unregulated access, use, change, or disclosure. There are policies and procedures, designated to protect the information from loss, misuse, and illegal disclosure. Furthermore, we take additional measures for information security, including access control, strict physical security and reliable practices for collection, storage and processing of information.

  • Transfer between countries

The transfer, storage and processing of personal data collected through the Website, are secured by modern technical means. The Multi-Disciplinary Hospital for Active Treatment Nadezhda will not transfer your data outside of the limits of the European Economic Area. The Multi-Disciplinary Hospital for Active Treatment Nadezhda will have the right to also provide your personal data to third parties, who will process the data in compliance with the instructions and under the responsibility of the hospital, or under a law in force.

  • Access, rectifications, and withdrawal

You have the right to request from Multi-Disciplinary Hospital for Active Treatment Nadezhda to provide you with information regarding your personal data, which is collected and stored. You also have the right to request from Multi-Disciplinary Hospital for Active Treatment Nadezhda to rectify, delete, or update such personal data.
You have the right at all times to withdraw your consent for collection, storage and use of your personal data by Multi-Disciplinary Hospital for Active Treatment Nadezhda.

We hereby inform you that under the laws in force, you also have the right to an appeal regarding the manner your data is processed to the supervisory authority, the Personal Data Protection Commission, with an address: 1592 Sofia, 2 Professor Tsvetan Lazarov Blvd., or
Some of your rights, such as removal of data or objections against processing, shall be limited by the laws in force.
Changes to this Personal Data Protection Policy.

This personal data protection procedure is subject to changes over time. These changes shall immediately become effective after their disclosure. Regularly reviewing this page shall guarantee that you are aware of the information we collect, how and for what reasons the Multi-Disciplinary Hospital for Active Treatment is using this information, and under what circumstances (if they happen) we will be sharing this information with third parties.

If you have questions regarding personal data protection, you can contact the Multiprofile Hospital for Active Treatment Nadezhda, and our Personal Data Protection Officer:

Attorney-at-Law Sergey Nikolov

Sofia, 3 Blaga Vest St, 1330 Sofia


Telephone: 0887801257

  • Conditions for use

The information on this website shall be presented entirely with a general information purpose, and it in no way should be used as a substitute for a competent opinion by a medical professional. The use of the website is entirely at the discretion of the users. The information on this website should not be taken as accurate, up-to-date or comprehensive, even if it was accurate, up-to-date or comprehensive at the time of publication. The Multi-Disciplinary Hospital for Active Treatment Nadezhda shall not be responsible for any damages or lost profits, which have occurred as the result of a decision taken solely based on the information published on this website, without an additional consultation with a competent medical professional.. Furthermore, the website may contain references to certain laws and provisions, and they could be amended over time and shall be interpreted solely and entirely for the specific moment in time.

Our organization shall not assume any liability related to errors, omissions, or unauthorized change in the contents of this Website. The complete content of this Website and all of the services provided by it, shall not contain any guarantees for completeness, precision and timeliness, and therefore we could not be held responsible for any contractual or non-contractual substantial and insubstantial damages suffered after using this Website.